Privacy Policy

Introduction

TrueRoute Bloom (“we,” “us,” “our”) operates educational services available at trueroute.online. This Privacy Policy describes how we collect, use, and share information when you use our websites and services. Education only—we never sell your personal data.

Plain-English note: We collect only what we need to run your account and deliver the course. You can ask us to delete your data unless we must keep it for legal reasons.

Information we collect

• Account data: name, email, and password hash
• Order data: items purchased, price, timestamps, and non-sensitive billing metadata
• Support data: messages you send us and related context
• Usage data: page interactions and device info in aggregate form
• Cookies: essential cookies for sessions and analytics as described in our cookie banner

How we use information

• Provide and improve our services, including course delivery and support
• Process transactions and prevent fraud
• Communicate about updates, policy changes, or service incidents
• Comply with legal obligations and enforce our Terms

Plain-English note: We use your data to run your account and keep the service safe. No third-party advertising based on your messages.

Sharing

We share personal data with service providers under contract (e.g., payment processors, hosting). These providers access data only to perform services for us and must protect it. We may disclose information if required by law or to protect rights, property, or safety.

Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure. Please use strong, unique passwords.

Your choices and rights

• Access, correct, or delete your personal data
• Object to or restrict certain processing
• Opt out of non-essential emails
• Disable non-essential cookies (you can decline via our banner)

To exercise rights, email [email protected]. We may verify your identity before acting on your request.

Data retention

We keep personal data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we learn of such collection, we will delete it.

International transfers

If data is transferred across borders, we use lawful mechanisms and safeguards appropriate to the transfer.

Changes to this policy

We may update this policy. We will post the updated version with a new “Last updated” date and, if appropriate, notify you.

Contact

Questions? Email [email protected] or call +1 (628) 201-8735.